# Billing FAQ

Status: draft
Updated: 2026-10-11
Source: https://help.convergeworkplace.com/articles/billing-faq/

## Who can manage billing?
Ask your network administrator to identify the subscription owner. Membership or an administrator role does not necessarily mean you have billing authority.

## Where are prices and terms?
Start with the [pricing page](https://convergeworkplace.com/pricing), then confirm your organization's current agreement. Do not rely on another organization's terms.

## How do I find an invoice?
See [Find invoices and receipts](/articles/invoices-receipts/).

## Can I change or cancel?
See [Change or cancel a subscription](/articles/change-cancel-subscription/) and confirm the effective date and applicable terms.

## Who should I contact?
Contact your billing owner or [Converge support](/articles/contact-support/). Never share payment credentials in a support request.