# Change or cancel a subscription

Status: draft
Updated: 2026-10-11
Source: https://help.convergeworkplace.com/articles/change-cancel-subscription/

## Before making a change
Ask the subscription owner to review the current agreement, renewal date, notice requirements, and any data-export or retention needs.

## Request the change
Use the subscription-management process provided to your organization or [contact Converge](/articles/contact-support/). Ask for confirmation of the effective date and any impact on access or invoices.

## No assumed refund policy
This draft does not promise refunds, proration, immediate cancellation, or data retention periods. Confirm those details with Converge under your agreement before acting.