# Missing email or push notifications

Status: draft
Updated: 2026-10-11
Source: https://help.convergeworkplace.com/articles/missing-notifications/

## Email checks
Confirm the expected account email, search your inbox, and check spam or junk folders. Corporate mail filters may delay or block messages; your IT team can help investigate.

## Push checks
Review Converge notification preferences and browser or device notification permissions. Check focus/do-not-disturb settings and whether you are signed into the expected account.

## Report the issue
Note which notification you expected, when the event occurred, and which device/browser you used. Notification delivery can differ by event and settings; not every action produces an alert. See [Contact support](/articles/contact-support/).