Everyday use
Send direct messages
Use chat for conversations with specific people.
Choose recipients carefully
Open chat and select the intended recipients. Confirm their names before sharing information, especially when similar names appear in your network.
Send a message
Write your message, review any attachments, and send it using the controls provided. Follow your organization's rules for sensitive information.
Use a post for broader updates
Direct messages do not publish into a group's feed. If your goal is a team announcement that others can discover later, consider a group post instead.
Missing a conversation?
Confirm the account and network you are signed into. Ask an administrator about access rather than trying to bypass permissions.
Still need a hand?
Contact support with the details of what you are trying to do.