Troubleshooting
Report a bug and contact support
Send enough context for someone to investigate safely.
Ask your administrator first
For membership, permissions, and team-specific resources, your network administrator is usually the best starting point.
Contact Converge
Use the Converge contact page or email info@converge.is. These are the public contact routes; this guide does not promise a response-time SLA.
Include the essentials
- What you expected and what happened.
- Steps to reproduce, if known.
- The ordinary page URL, approximate time, and browser/device.
- A screenshot with personal or confidential information redacted.
Never include passwords, API keys, verification codes, invitation or recovery links, payment card details, or private customer content.
Still need a hand?
Contact support with the details of what you are trying to do.