Plans & billing
Find invoices and receipts
Locate billing records through your subscription owner.
Check the billing contact
Invoices and receipts may go to the billing contact rather than every network administrator. Ask your subscription owner which email or billing system is used for your agreement.
Find a record
Use the available billing management flow or search the billing contact's inbox. Check the date, organization, and invoice reference before using the record for accounting.
Request a copy
If you cannot find a record, contact Converge with the organization name, billing period, and invoice reference if known. Do not include payment credentials or full card details.
Still need a hand?
Contact support with the details of what you are trying to do.