Everyday use

Schedule shifts and track time

Plan and publish shifts, clock in and out, and review team hours.

Video walkthrough: scheduling and time tracking in Converge (70 seconds)

Use scheduling to plan shifts and time tracking to record hours worked. These features need to be enabled for your network. The controls you see depend on your role and permissions.

Plan and publish shifts

If you manage schedules, open Schedule, choose the week, and select Add Shift. Set the shift times and assign a teammate. Review your draft shifts, then select Publish to share the schedule.

If you're checking your own schedule, open Schedule to see your published shifts. Draft shifts aren't visible to staff.

Clock in and out

  1. Open Time Tracking and check My time clock.
  2. Check the selected shift. Expand Shift, location & optional details to change it. Choose Unscheduled work only if your network allows it.
  3. Select Clock in when you start work. Look for Punch recorded and You're clocked in.
  4. Return to the clock and select Clock out when you finish.

Your network may require a scheduled shift, location, photo, or kiosk scan. Follow the prompts before confirming your clock-in or clock-out.

Review hours

Check your recorded time for missing or incorrect entries. If you forget to clock out, request a correction or ask your manager for help.

Managers with the right permissions can review team entries, approve hours, and export reports. Set the date range and filters before exporting: the report includes the entries currently selected. Payroll costs and overtime totals are estimates based on your network's settings.

Still need a hand?

Contact support with the details of what you are trying to do.