Change or cancel a subscription

Confirm timing, ownership, and contractual terms before changing billing.

Before making a change

Ask the subscription owner to review the current agreement, renewal date, notice requirements, and any data-export or retention needs.

Request the change

Use the subscription-management process provided to your organization or contact Converge. Ask for confirmation of the effective date and any impact on access or invoices.

No assumed refund policy

This draft does not promise refunds, proration, immediate cancellation, or data retention periods. Confirm those details with Converge under your agreement before acting.

Still need a hand?

Contact support with the details of what you are trying to do.