Missing email or push notifications

Email checks

Confirm the expected account email, search your inbox, and check spam or junk folders. Corporate mail filters may delay or block messages; your IT team can help investigate.

Push checks

Review Converge notification preferences and browser or device notification permissions. Check focus/do-not-disturb settings and whether you are signed into the expected account.

Report the issue

Note which notification you expected, when the event occurred, and which device/browser you used. Notification delivery can differ by event and settings; not every action produces an alert. See Contact support.